Support
Frequently Asked Questions
Got questions? We've got answers. Select a category below to find what you need.
TheOtherWife is a platform that connects you with verified local home chefs in your neighborhood, allowing you to order authentic, fresh, home-cooked meals prepared in real kitchens.
You can order through our mobile app (available on Google Play; App Store coming soon). Simply browse chefs near you, select your favorite dishes, customize if needed, and pay securely online.
Yes. Uncompromising food safety is our top priority. Every HomeChef on our platform undergoes background checks, kitchen inspections, and mandatory food safety and hygiene certification.
Many of our HomeChefs allow customizations (e.g. spice levels, ingredient exclusions) directly inside the app. You can also add notes to your order.
We partner with top-tier, reliable delivery networks nationwide. Once your chef finishes cooking, a rider collects your meal and delivers it straight to your door in insulated bags to keep it fresh and hot.
Absolutely. You can place immediate orders or schedule meals for a future date and time (ideal for meal prep, family gatherings, or office lunches).
We have a dedicated customer support team. Reach out via the in-app support chat, email (support@theotherwife.com), or WhatsApp (+234 803 708 9600) and we will resolve it immediately.
Minimum orders vary by HomeChef and are clearly displayed on each chef's menu page inside the app.
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Our customer support team is available via WhatsApp or email to answer any specific questions.
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